Legacy Arena box office is located at the main entrance of the venue inside the main lobby vestibule.


9030 Hwy 5

Douglasville, GA 30134



Hours of Operation

Box Office Open On Event Days Only

The Box Office will be open one hour prior to the event's scheduled door time. An event's door time can be found on the Upcoming Events Page.

To purchase tickets for any Legacy Arena event, please visit our Upcoming Events Page.

All purchases (online and at the box office) are subject to the same service fees.

Method of Payment

All tickets are mobile as part of the venue's COVID-19 safety protocol. Tickets sold from the box office are delivered to the customer's mobile device upon purchase. 

All major credit cards are accepted.

Ticket Will Call

All tickets are now mobile and can be managed or transferred directly from your phone. Will call is no longer available.

Media Will Call

For media access to Legacy Arena events, please submit a media request.

Online Purchases

Ticketmaster is the exclusive ticket provider for Legacy Arena. Tickets for Legacy Arena events can be purchased online at www.ticketmaster.com

Accessible/Disabled Seating

Accessible/Disabled seating is available on both levels of the arena. Accessible seating is available through www.ticketmaster.com , at the Legacy Arena box office. 

Accessible parking spaces are located on Legacy Arena property. Vehicles legally displaying disabled license plates or window cards are permitted to park in these designated spaces.

Refunds & Exchanges

All sales are final and refunds are only allowed in limited circumstances. Subject to change per tour management.